Celly’s Chichester Info
Amenities
Payments
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Cash only
Health and safety
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Appointment required
Best PlaceJuice Reviews
I had my hair cut here for the first time and I don’t think I’ll be returning. Staff were rude and abrupt on entry, and I was rushed through. My hair was treated roughly (I have thick hair so it is a pain to manage but it was being tugged at and frankly, really hurt). I showed a reference photo for how I wanted my hair to look but it came out looking nothing like it, and was wonky. The woman cutting my hair also made a comment about my physical appearance which I didn’t ask for and made me feel worse. I personally wouldn’t recommend this place for services and I regret even paying
Although I booked a wet cut I was given a dry cut with an electric razor. It was a simple trim so didn't take her any time at all but she still couldn't be bothered to wash my hair. When I went to pay and it was still the same price, even without the wash, I asked for her to wash my hair as I'd paid for it. No apology for having tried to rip me off. Blatant disregard for a customer who had said at the beginning that I hadn't been to a hairdressers in 3 years. Think I'll leave it another 3 before I have another one after that experience. Definitely won't ever be using Celly's again though and I'd advise you to do the same...pay the extra £10 it costs to go to a real hairdressers.
I have only been here for the 1st time and that has been the best haircut I’ve had. The hairdresser (Cara) is a nice Lady and a brilliant sense of humour ( which we all need these days!)
I recommend this salon for it’s hygiene as well as friendly staff.
very rude staff to new customer (asian customer).had my wash,cut and blow dry yesterday,came in abit early of 10min to be exact,a staff-lady approached me and (rudely) saying you are very early,take a sit,she didn't even say hi or even look at me, if only i didn't need a haircut that day i could have just walked off, and noticed that when an English customer came, 2 of the staffs English staffs) were very friendly and smiley...they even ask to hang her coat....I will never go there again..but the hairdresser who cut my hair, I think shes polish,very nice and friendly...thank you!
Had my hair cut and washed,1st time
For a few years,Cara was absolutely fantastic,she listened to what I asked for,
Many thanks Cara I'm looking forward to seeing you near Christmas
Fantastic Customer service ????
I have been having my hair done at Cellys Chichester for a long time.
I have probably had my roots done, and hair cut by just about everyone who has worked there over the years!, plus the odd curly blowdry.
I now visit every Saturday, the end of my working week.
The staff are all so friendly, and know exactly what I wish, down to what temperature i like the water on my hair! (Sabrina is great with this, I have a very sensitive scalp) I would not go anywhere else,
This branch, and its staff, are a credit to the company.
I've had 3 hair cuts from Cellys in Chichester over the last 3 years or so and they have all been good. I sometimes go to a Worthing salon that charges around £50 for a cut and style and it is a complete lottery and can be very disappointing. Cellys is a no frills service that never disappoints - I've always been very happy with the way my hair has been cut and the stylist has always done what I've asked for. I have a simple wet cut because I don't like my hair being straightened anyway and so it is a very good price (£15). I'll keep coming here from now on and give the Worthing salon a miss as it's reliable and the stylists are experienced, confident and good. Thanks Cellys!
Value for money, good advice, Kelly is an excellent hairdresser. All others seem happt too.
Quick Facts About Celly’s Chichester
Celly’s Chichester place, based on the comments provided, has both strengths and weaknesses. The salon seems to have had mixed reviews, with some customers praising the staff and their services, while others had negative experiences.
One strength that can be gathered from the comments is the friendly staff. In one comment, a customer mentioned that the hairdresser, Cara, had a brilliant sense of humor and was a nice lady. Another customer praised the staff for their friendliness and mentioned that they always knew what the customer wanted, including specific details like water temperature. This suggests that the staff at Celly’s Chichester place are personable and attentive to their clients, which can enhance the overall experience.
In addition to the friendly staff, the salon is also commended for its hygiene. One customer mentioned that they recommend the salon for its cleanliness, which is an important aspect for any salon or hairdresser. Maintaining a clean and hygienic environment is crucial for the well-being and comfort of customers, and the positive comment regarding hygiene reflects positively on the salon.
Affordability and value for money is another strength of Celly’s Chichester place. One customer mentioned that they have been going to the salon for a long time and have always been happy with the results. They also mentioned that compared to other salons, Celly’s offers a no-frills service that is reliable and affordable. This suggests that the salon provides good quality haircuts at a reasonable price, making it an attractive option for customers looking for value for their money.
However, there are several weaknesses mentioned in the comments as well. The most prominent issue seems to be with the staff's behavior and attitude towards customers. Multiple customers mentioned experiencing rudeness and abruptness from the staff. One customer mentioned feeling rushed through their appointment, while another mentioned being treated poorly because they arrived early. The comment about a staff member making an inappropriate comment about the customer's physical appearance is particularly concerning. These incidents suggest a lack of professionalism and a negative impact on customer satisfaction.
Another weakness mentioned is the lack of attention to detail. One customer mentioned that their hair was treated roughly, resulting in pain. Others mentioned that their haircuts did not match their reference photos and were poorly executed. The customer who booked a wet cut but received a dry cut with no hair wash also highlighted a lack of attention to the service they had paid for. These incidents suggest a lack of skill or care from the hairdressers, resulting in unsatisfactory outcomes for customers.
Overall, Celly’s Chichester place has both strengths and weaknesses. The salon seems to have friendly staff, offer value for money services, and maintain good hygiene. However, there are clear issues with the behavior and attitude of some staff members, as well as a lack of attention to detail and customer satisfaction. Addressing these weaknesses could greatly improve the salon's reputation and customer experience.
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
How to go there
Location
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